by Dana Salo | Mar 2, 2023 | Uncategorized
February 2023 saw some of the coldest weather we’ve seen in our area in nearly fifty years. We don’t like cold weather because it causes problems for our clients. Plus, we don’t sleep well when it’s cold, because we know there will be issues. We experienced four no...
by Dana Salo | Feb 2, 2023 | Uncategorized
In the early morning hours, we we alerted by Sherlock, our monitoring device, of a low temperature in one client’s home. A couple of our employees were sent to investigate. They confirmed the low temperature in the home and the fact that the boiler was not working. We...
by Dana Salo | Jan 19, 2023 | Uncategorized
Geez, we have a really good team. Hats off to Ron and Sonny, two of our stellar employees. They discovered a gas leak at a client home. They reported it to us. We contacted the gas company. The source of the leak was identified and repaired in about three hours. So...
by Dana Salo | Jan 15, 2023 | Uncategorized
While providing access to a client home for a contractor in early January, we discovered that the heat in the home was out. We made the necessary calls and the plumber was shocked to hear about the heat being out. He stated that the boiler had just been serviced three...
by Dana Salo | Jan 2, 2023 | Uncategorized
Well, 2022 was a great year. We saw growth. We hired additional employees. And we had 13 saves throughout the year. A save is a situation that we come upon, during the course of our work, that would have been a major problem for the home owner if we were not there. We...
by Dana Salo | Dec 27, 2022 | Uncategorized
As they say in the business, “You never know.” We went to a client home and immediately knew there was a problem, because it was cold in the home. The thermostats were all set to 62°, but it was 42° in the home. We could not get the furnace going with the reset...
by Dana Salo | Dec 11, 2022 | Uncategorized
On December 10, 2022, we hosted our annual Salo Home Watch holiday party. This is one of the small ways we say thank you to our wonderful employees. Winter in New England is not always kind. Conditions are often very cold, windy and snowy. Our employees go above and...
by Dana Salo | Nov 4, 2022 | Uncategorized
Our clients are smart. They planned ahead. They planned for failure by hiring us. It’s our job to provide peace of mind by by identifying problems and taking care of them for our clients. We just went into a new home with modern, new systems. Well we discovered that...
by Dana Salo | Oct 30, 2022 | Uncategorized
I was very humbled to receive the first National Home Watch Association Hall of Fame Award at their annual conference in Clearwater Beach Florida in 2022. Many people know me and they know that I like to talk. However, I am speechless. I want to thank the NHWA...
by Dana Salo | Oct 13, 2022 | Saves
Trouble came early this season, but we were there to catch it. During one of our visual checks of a client’s water front property, we discovered that a third floor roof hatch had popped open. The hatch was wide open to a beautiful blue sky. This could have been a bad...
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